Conferencecalling.at FAQs

Scheduling a conference call using conferencecalling.at is extremely simple, but we can imagine that you might still have some questions. Here you can find some of the frequently asked questions.

Do you need to make a reservation in advance to use conferencecalling.at?
No. You do not need to make a reservation to use conferencecalling.at. You can schedule meetings 7 days a week, 24 hours a day. The only thing you have to do is agree a date, time and code. Participants then call 0820-890289 (20 c/min) at the appointed time and enter the agreed code to start the conference call.

What does a conference call cost using conferencecalling.at?
All participants pay 20 c/min These are the only costs charged for using conferencecalling.at. Costs are charged per second, so you never pay more than your actual usage. These rates include VAT.

How are the costs for using conferencecalling.at charged?
The costs for the conference call are deducted from participants' regular telephone bills. These costs are itemized under the section '0820 Numbers' or 'Service Numbers'.

How many participants can join a conference call simultaneously?
Conferencecalling.at allows a maximum of thirty participants per conference call.

How long may conference calls last?
A conference call using conferencecalling.at may last as long as necessary. Conferencecalling.de does not impose any maximum time limit on a conference call.

I can't dial 0820 numbers using my phone?
Some companies block outgoing calls to 0820 numbers at their exchanges. Ask your telecommunications or technical services department whether this block can/may be lifted. You can also use your mobile telephone to join a conference call with conferencecalling.at.

I entered the agreed code, but nothing happened?
It's possible that your telephone does not emit DTMF touch-tones, which means that our software will not respond. Consult your telephone's manual or contact someone from your telecommunications department. Sometimes you need to press '9' to activate DTMF touch-tones.

Do you have a question that has not been included in these FAQs?

Please send us your question by e-mailing us at info@conferencecalling.at.